Telemarketing Executive

 

Successful candidates will be confident in speaking on the telephone and have excellent communication skills. Although no previous Telemarketing experience is required, it would be a distinct advantage for applicants to be able to demonstrate previous experience of B2B Marketing/Sales.
This is a fantastic opportunity for candidates who are already experienced in this industry and are looking to take the next steps in their career, or for candidates who are looking for their first step into the telemarketing world.
The role will be purely telemarketing and fact finding and there is absolutely no hard selling involved. A high level of self-motivation and the ability to work under pressure is essential, with post holders being polite, articulate and able to use databases and computer systems both comfortably and proficiently.

This is a sales based role and not for the faint-hearted, however 100% support will be provided with an excellent in-house training scheme.
Key Responsibilities
• Generating B2B sales leads from self-generated and inbound opportunities
• Prospecting new clients from web chat, email shots, cold calling and social media
• Contributing new ideas and enthusiasm
• Promoting features and benefits of company products
• Speaking with senior level decision makers
• Appointment setting for our clients technical sales team

Essential Skills
• A desire to succeed
• Quick learner with an ambitious, proactive and positive attitude
• A desire to not only hit, but exceed targets to maximise earnings
• Experience of using MS Office and other software packages
• Professional telephone manner and excellent written skills

Benefits of Joining Copier Systems

We believe our people are our most valuable asset and so we provide everything we can to keep you motivated and help you enjoy your working life. We offer great benefits for this role, including:
• A competitive salary with excellent future earning potential
• Excellent progression opportunities
• 25 days’ annual holiday (plus Christmas break)
• A company profit related bonus

For more information or to apply for this position please email your CV to reastwood@copiersystems.co.uk

Marketing Apprentice

 

The apprentice will be responsible for a range of marketing duties while working towards a selection of sales and marketing qualification units and will be able to learn about this exciting sector first-hand, alongside industry professionals.

This apprenticeship offers the unique opportunity to gain insight into both the sales and marketing department and will feature an accredited Sales and Marketing qualification.

General Duties

  • Assisting in the design of marketing material, literature, eshots and brochures
  • Editing the company website and updating the latest news and products sections
  • Liaising with key suppliers to keep up to date with latest offers and releases
  • Assisting in email marketing campaigns
  • Updating the company’s social media profiles
  • Assisting the sales team with marketing plans and activities
  • Locating and booking suitable networking and promotional events

 

Skills Required:

The suitable candidate will possess the ability to communicate effectively internally and externally and will have the exceptional attention to detail needed to effectively carry out this role.

Competent IT skills and knowledge of social media are advantages.

Personal Qualities:

The suitable candidate will have a professional attitude and appearance and a genuine willingness to learn and succeed.

Future Prospects:

Long term career opportunities are available with this employer and excellent progression opportunities are available to higher level qualifications through Independent Training College.

If you are interested in applying for this role, contact Ryan at reastwood@copiersystems.co.uk or 01226 321181.

Service Engineer Apprentice

Vacancy Short Description:

Independent Training College have just secured the fantastic opportunity for an ambitious and enthusiastic Customer Service/Service Engineer Apprentice to join the rapidly growing team at copier systems, based in the Darton area of Barnsley.

Vacancy Full Description:

The apprentice will be responsible for a range of customer service and service engineering duties while working towards a selection of mandatory and optional customer service qualification units and will be in a position to learn about this exciting sector first-hand, alongside industry professionals.

This apprenticeship offers the unique opportunity to gain insight into both the Customer Services and Engineering sectors, and will feature an accredited Customer Services qualification alongside employer based, internal engineering training.

General Duties and Qualification Units are to Include:

Providing technical support to customers both over the telephone and remotely
Liaising with suppliers in regards to warranties and faults
Liaising with the client companies IT department
Understanding the benefits of various printing solutions in order to inform and advise customers
Maintaining a positive and professional customer services impression
Performing workshop repairs and refurbishments when needed
Setting up new equipment and performing installations
Qualification Unit -Following rules to deliver customer service
Qualification Unit -Maintaining a positive and customer friendly attitude
Qualification Unit -Adapting behaviour to make a good customer service impression
Qualification Unit -Promoting additional products and services to customers
Full training will be provided both by the employer and Independent Training College.

Apprenticeships are a great way to gain nationally recognized qualifications and transferable skills all while earning a training allowance. If you aspire to work in the customer or technical support industry, this could be the perfect opportunity to Kick-start your career!

Training to be Provided:

The successful candidate will work towards their full intermediate diploma level 2 in Customer Services. All training will be delivered entirely at the place of work, both on and off the job by Independent Training College. The apprenticeship framework includes functional skills qualifications in maths and English when needed.

Number of Vacancies: 1

Weekly Training Allowance: £122.50

The National Minimum Wage for Apprentices applies to this role to all candidates in the first year of their apprenticeship.

Weekly Hours: 35 hours in total per week made up of time spent on the job and time spent training. Hours are worked from Monday to Friday, 9:00 am until 5:00 pm.

Skills Required:

The suitable candidate will possess the ability to communicate effectively internally and externally and will have the exceptional attention to detail needed to effectively carry out this role.
Qualifications Required:

No formal qualifications are required.

Personal Qualities:

The suitable candidate will have a professional attitude and appearance and a genuine willingness to learn and succeed.

Future Prospects:

Long term career opportunities are available with this employer and excellent progression opportunities are available to higher level qualifications through Independent Training College.

If you are interested in applying for this role, contact Hannah @ ITS on 01226 295471 / Hannah.rodgers@ind-training.co.uk

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our clients include

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